Terms of Services1

EFEX (Farhad Exchange) Terms of Use

Thank you for visiting the EFEX (Farhad Exchange) website. By visiting, accessing or using the domains farhad-exchange.com, https://www.efex.pro and the EFEX (Farhad Exchange) application on Android, IOS and web platforms, you as a user must first agree with the agreement to use the services of this website. Therefore, please read all the clauses of the following agreement carefully. These conditions create an agreement and understanding between the users and the EFEX (Farhad Exchange) website, regarding the use of services and any type of access.

The terms of use as well as the privacy policy of EFEX (Farhad Exchange) in the domains farhad-exchange.com and https://www.efex.pro are as follows. By accessing and using the services of EFEX (Farhad Exchange) , reading the rules or choosing the "I agree" option, you accept all the terms and conditions contained in this agreement.

Definitions

1. EFEX (Farhad Exchange) refers to the EFEX (Farhad Exchange) websites which domain name includes farhad-exchange.com, https://www.efex.pro designed to provide EFEX (Farhad Exchange) services.

2. EFEX (Farhad Exchange) Operators are all legal entities, organizations, and non-corporate teams that provide EFEX (Farhad Exchange) services and are responsible for such services. EFEX (Farhad Exchange) operators may change over time according to the goals and policies of this website, in which case the changed operators are still obliged to perform their duties by the terms of this agreement and provide services to users.

The change of EFEX (Farhad Exchange) operators will not affect the rights and interests of users following this agreement. However, the scope of EFEX (Farhad Exchange) operators may expand due to the provision of new services, in which case, if the user continues to use EFEX (Farhad Exchange) services, it is assumed that the user has implicitly agreed to this.

3. EFEX (Farhad Exchange) Services refers to the various services EFEX (Farhad Exchange) provides to the users based on the Internet or blockchain technologies.

4. EFEX (Farhad Exchange) provides an online trading platform for digital currency trading and virtual financial assets or cryptocurrencies and digital currency-related derivatives.

Rules

Website rules include all comments, announcements, statements, endorsements, and other content subsequently published by EFEX (Farhad Exchange) , as well as all rules, administrative rules, and product process descriptions.

Users

All-natural or legal persons with an account on the EFEX (Farhad Exchange) website who have access to or use the services on this website and are subject to the terms and conditions set by EFEX (Farhad Exchange) are called users.

Digital currencies

Digital currencies are encrypted or digital tokens or cryptocurrencies of a specific value based on blockchain and cryptographic technologies and are issued and managed in a decentralized form.

Digital assets

Digital Assets refer to digital Currencies, their derivatives, or other types of digitalized assets with a specific value.

Payment

The transfer of funds from the sender's account to the recipient's account is called payment.

Payment Method

Payment method is any method allowed to transfer money on the EFEX (Farhad Exchange) website like electronic currency, internet banking transfer, or credit cards from the EFEX (Farhad Exchange) banking portal or other payment methods.

Forget Password

Sending a new password to users who have forgotten their password will only be done through the link on the log-in page, and the OTP code will send to the users' registered email or phone number on the website.

If the user sees any unauthorized operations or security breaches, he/she should immediately report the issue to EFEX (Farhad Exchange) support.

General rules

This contract is a legal and binding agreement between users and operators of EFEX (Farhad Exchange) .

Due to the rapid development of digital currency technology, this agreement does not cover or guarantee all the rights, obligations of each party and the needs arising from future development. Therefore, EFEX (Farhad Exchange) Privacy Policy and Rules and other agreements entered into separately between Users and EFEX (Farhad Exchange) are supplementary conditions and considered an integral part of this contract and will have the same legal effects. Therefore, users' use of EFEX (Farhad Exchange) services is considered as acceptance of the above-mentioned supplementary conditions.

Registration and account creation conditions on the EFEX (Farhad Exchange) website

A real person:

Before using EFEX (Farhad Exchange) services, Users must create a EFEX (Farhad Exchange) account. When registering on the EFEX (Farhad Exchange) website, the users must enter their actual name, email address or phone number, and password and accept these terms. EFEX (Farhad Exchange) may, at its discretion, refuse to open accounts for individuals.

Users are obliged to update their information if it changes. Each user can register with a mobile phone line and email only once, and it is not possible to open multiple accounts with the above information.

By creating an account on the EFEX (Farhad Exchange) website, the users guarantee that:

1. As a person, the user is at least 18 years old or of legal age.

2. As a natural or legal person, the user has the legal authority to use these services.

3. Previously, the user's qualification has not been rejected for any reason at the discretion of EFEX (Farhad Exchange) , or the user currently does not have a EFEX (Farhad Exchange) account.

Legal person:

1. The legal name of the company

2. Registration information (Articles of Association, Official Gazette, latest changes)

3. Full details of all partners, managers, and legal representatives (national card, passport, driver's license, or identity card) for the signatories

4. Address (central location and other agencies)

5. Contact information of partners, managers

Users authentication

1. Registration on the EFEX (Farhad Exchange) website is considered as users' consent to provide the personal information required for authentication. Such information is based on the recommendations of the respected cyber police to comply with the laws related to money laundering, fraud, phishing, and verify users' identities.

EFEX (Farhad Exchange) collects such information under its privacy policy and shares it with legal authorities as needed. In addition to providing such information, users agree to record information following international data storage industry standards when their account is active.

2. Items required for user authentication include identification documents (national card, identity card, passport, certificate, end of military service card) and name and surname, national number, date of birth, email address, contact information, username, and other information is collected at the time of registration but is not limited to what is stated. Therefore, the users implicitly confirm their accuracy when providing the required information.

3. If it is not possible to access the user with the contact information provided, the user is solely responsible.

4. The information entered by the user during ordering or registration on the website is entirely confidential and will not provide to any third party, except by a court letter or a written request of the esteemed police of the Iran.

Orders on the EFEX (Farhad Exchange) website

Purchase orders:

1. On the EFEX (Farhad Exchange) website, purchase orders are registered only through user accounts. Users must verify their account and credit card on the EFEX (Farhad Exchange) website to register purchase orders.

2. EFEX (Farhad Exchange) reserves the right to ask the user for any information necessary for authentication before completing the order to ensure that authentication has taken place.

3. Users must use their verified credit card on the website to pay for orders, and if purchased with a non-verified credit card, the website will not complete the order.

4. If the users use someone else's credit card to register a purchase order, the order money will be returned to the same account after the user contacts EFEX (Farhad Exchange) support; the website will not complete the order in any way.

5. If, for any reason, users' purchase order is left unfulfilled or the order amount was deducted from users' accounts and did not record in the transaction history, the users need to contact support through communication channels to solve their problems.

6. Ways to contact the EFEX (Farhad Exchange) support is through online chat during business hours or sending tickets during non-business hours on EFEX (Farhad Exchange) websites and by calling 02147569000. In-person contact is only possible with prior coordination and to receive a personal passport, and clients will not be accepted without a prior appointment.

7. while purchasing orders of some cryptocurrencies, the order may be delayed due to the blockage of the blockchain network. However, EFEX (Farhad Exchange) will not be responsible for this delay.

8. If users for any reason make a mistake when registering a purchase order and the order is complete, it will not be possible to correct or return the order, and the user is responsible for this mistake; only when the order is left open, it can be corrected or returned.

9. The lowest and highest amount of purchases on the website are according to the restrictions of the Central Bank. These figures may change depending on the banking system or EFEX (Farhad Exchange) policies.

10. Before entering the portal, the order amount is displayed to the user, and after confirmation, the users will enter the payment stage. If for any reason, the users do not agree with the amount of currency paid or received, the users should not place an order.

11. Entering the portal and registering the order constitutes the user agreeing to the registered order information, and EFEX (Farhad Exchange) has no responsibility in this regard. Be sure to note that cryptocurrencies calculate at the moment of order completion. Also, users are responsible for using the destination wallet, incorrect entry wallet address, wrong choice of the cryptocurrency payment network. Moreover, EFEX (Farhad Exchange) has no responsibility in this regard, and the user must have sufficient information and accuracy before making a purchase and sale in this market.

12. EFEX (Farhad Exchange) will not be responsible for any delays or unsuccessful transactions caused due to defects or problems or repairs of the electronic currency system or the accepting bank.

13. The user's first purchase transaction will be completed with a delay of 72 hours, according to the order of the judicial authority, and during this period, the order remains pending.

14. according to the order of the judicial authorities for the security of the user account, after each IRR deposit, it is possible to withdraw the currency between 24 and 72 working hours, and if necessary, with prior notice, we will have video call with user to remove the restriction.

Sales orders:

Sales orders, like purchase orders, are made only through the accounts of individuals on the website. Please note that each account belongs only to the account holder, and no other person will have the right to use or register the order in it, and the user is responsible for providing the account and the consequences of misusing the account.
It should be noted that depositing Rials to the user's bank account will take 1 to 24 working hours.

Return orders:

If for any reason, the users request a return of the order and the user's order is not complete yet, the order will return by sending the account information and other information requested by the support department.

CryptoCurrency transfer

1. The transfer of cryptocurrencies from the wallets on the EFEX (Farhad Exchange) website to other wallets desired by users is available simply by considering the specified fees. Of course, this is if the EFEX (Farhad Exchange) website supports the destination wallet address.

2. EFEX (Farhad Exchange) is solely responsible for transferring the amount specified in the transaction and order at a specific conversion rate and has no other responsibility.

3. If the withdrawal of currencies is delayed due to the failure of the service provider's systems, EFEX (Farhad Exchange) will not be responsible for paying loss.

Daily staking

- To join the staking part of the EFEX (Farhad Exchange) website, the user declares that the origin of the Riyal funds deposited to the EFEX (Farhad Exchange) website does not face any legal problems such as money laundering, gambling, phishing, hacking, and the like. If a person or persons, whether actual or legal, governmental or non-governmental, have a claim or objection regarding the deposited Riyal amount, the user will respond to it, and the EFEX (Farhad Exchange) website is not responsible for it. If the site incurs any loss in this regard, the user will compensate it unconditionally. EFEX (Farhad Exchange) site is not responsible for its customers' criminal intentions and actions, and the user is the guarantor of his choices and actions.

- EFEX (Farhad Exchange) may block the user's account in case of legal proceedings until the user solves the disputes. This company does not involve itself in disputes or their resolution and will not have any responsibility for such cases or the user's inability to withdraw funds or conduct transactions.

- In this situation, the original amount of blocked Riyal money can be returned to the plaintiff's account, according to the court order and International bank account number announcement.

- The user agrees that the EFEX (Farhad Exchange) will use their balance in the daily purchases and sales of the website, and the user will share in the profits of these activities.

- The deadline for collecting and receiving interest is after 24 hours.

long term staking

- The user accepts that as soon as he joins the long term staking plan, the amount is locked in the wallet and cannot be withdrawn.

- The profit of long term staking is paid after the completion of each plan.

- If you cancel the membership in the middle of the period, you will not receive any interest and only the locked crypto amount will be returned to you.

- Only users who have passed the required authentication steps and their account level is VIP 1 or above can participate in this plan.

- The minimum and maximum amount of deposit and the interest paid are variable based on the policies of the EFEX (Farhad Exchange) after the completion of each plan and the user agrees to check the details at the time of joining this plan.

- In case of any violation and fraud, EFEX (Farhad Exchange) has the right to remove the user from the plan and cancel the membership.

Terms and rules of buying books from EFEX (Farhad Exchange) bookstore

- All the physical books provided by the EFEX (Farhad Exchange) website are collected from the warehouse after placing the order and paying for the order and sent by courier or post as per the customer's choice.

- If the courier sends the book, the user must pay the shipping fee.

- It will take 3 to 5 working days to send physical books by post.

- All books are presented in a new form, and EFEX (Farhad Exchange) does not distribute second-hand goods in any way.

- The responsibility of all postal items after delivery to the post office is by the respected post office, and after sending, EFEX (Farhad Exchange) provides the tracking code of the postal item to the customers, which can be tracked on the official website of the post office.

- Customer information is only used to provide services and inform customers and will not be used for any other purpose. It should be noted that if there is a judicial letter or a written request from the respected Fata police of the Iran, the user's information will be provided to the judicial authorities.

- In case of physical damage to the books, you have up to 24 hours to inform the EFEX (Farhad Exchange) .

- After registering the purchase and payment, exchanging the book with another book or returning the purchased item is impossible.

- It is not possible to download audio and electronic books and these books can only be read online and on the EFEX (Farhad Exchange) website.

Registering on the EFEX (Farhad Exchange) site and buying a book means accepting the rules and regulations of this website on the part of the customer.

Terms of use of audio and electronic books services

All the principles and procedures of EFEX (Farhad Exchange) are in accordance with the laws of the Iran, especially the Electronic Commerce Law, the Law on the Protection of the Rights of Authors and Artists, and the Law on the Protection of Consumer Rights, and subsequently, the user is also obliged to comply with the laws related to the user, which It will be mentioned below.

- In case of violation, the right to legal and criminal prosecution, according to the relevant laws, it is reserved for EFEX (Farhad Exchange) 's legal team, and heavy consequences await the offending user.

- The use of site and application services is free for all people, but to access the services, you must first create a user account.

- EFEX (Farhad Exchange) has the right to change or add to the rules whenever necessary, and the user's continued use of the site means acceptance of any changes.

Any illegal use of EFEX (Farhad Exchange) services is prohibited. All works belong to the investor of the work and are protected by law.

- The user accepts that it is not possible to move the book on the site. Respected users should be careful before buying the desired book. It is not possible to move or replace any of the books. Audio book with electronic and physical - electronic book with audio and physical - physical book with electronic and audio

- The use of the works presented on the EFEX (Farhad Exchange) site is possible only for the users who have purchased it, and the books can only be read on the site and it is not possible to send them to e-mail or virtual space.

- Users do not have the right to modify, sell, publish, transfer, copy or record or reproduce the audio works recorded on the screen or tape or any other device (screenshot) and reproduce either partially or completely.

- Users must read the sample version of the book before purchasing and make payment if they wish, and they must also carefully select the source of paying when placing the order, because it is not possible to return the money to your account due to technical issues. .

- Considering that EFEX (Farhad Exchange) fully adheres to the laws of publication and copyright; In order to protect the investor's rights, it is not possible to receive the book file, print, copy, save images, share and use the book on other devices, and the books can only be viewed from the site on Android, iOS and Windows operating systems.

- You should read the books you want online.

- Under no circumstances is EFEX (Farhad Exchange) responsible for the delay or non-functioning of the site, which can be caused by natural factors, manpower, internet problems, failure of computer equipment, telecommunications, etc.

- Support and after-sales services are provided only through the ways mentioned in the "Guide and Support" section.

FEX Wallet terms of use

- Users must read all the lines of this agreement before use, and only proceed with usage upon acceptance.
- FEX Wallet does not store any information about your wallet's private key online, and your private key is only kept on the device where FEX Wallet is installed.
- The user is responsible for backing up and protecting the private key outside of FEX Wallet, and FEX Wallet bears no responsibility for the protection and maintenance of your private key and assets outside of the FEX Wallet application.
- It is possible to use the private key of the wallet created or imported in FEX Wallet in other similar applications, and the user undertakes the responsibility to protect the user's assets when using the private key in similar applications.
- The user undertakes the responsibility to verify the correctness of the recipient's address and the amount of assets and transfer fees when sending assets.
- In case of any problem such as entering the correct address incorrectly, address error, destination wallet problems, and blocking of users' assets in the destination wallet, FEX Wallet will not be responsible.
- The user undertakes not to use FEX Wallet for storing and transferring assets for criminal activities, fraud, or money laundering, and the user is responsible for any misuse of FEX Wallet's facilities for criminal activities.
- The user undertakes not to share their wallet's private key with others and never disclose their wallet information to others.
- Any negligence by users in safeguarding security information, including the private key of the wallet, is the responsibility of the user, and FEX Wallet bears no responsibility.
- FEX Wallet as a platform for storing digital currencies, has no responsibility for users' transactions and their outcomes.
- The user undertakes the responsibility of being cautious about adding custom tokens to FEX Wallet by the user, identifying scam and fake tokens, and FEX Wallet bears no responsibility for any loss of user assets due to improper use.
- Using FEX Wallet does not require identity verification, and no user identity-related information is stored.

FEX Wallet Privacy Policy

- FEX Wallet respects and protects the information and privacy of users who use this application.
- The information collected by FEX Wallet from users includes: information related to crashes and bugs that occur in the application and information that helps diagnose and solve problems, which may include the user's device model, operating system version, and application version used by the user.
- FEX Wallet does not request or collect any information about your wallet's private key, specified pin for the application, or your identity credentials.

Terms and rules for reporting bugs

- Only those reports sent to us via https://www.efex.pro/bug-bounty will be reviewed. Items that are sent to us through other parts are unacceptable.

- We will only respond to reports that are detailed and repeatable.

- If the item you are submitting involves another bug, please submit both bugs separately. Submit each bug in separate reports.

- Reports or items that are outside the scope will not be reviewed.

- In cases where the same report is sent by two or more people, only the first person who identified it will be rewarded and his details will be included on the relevant page.

- All submissions will be answered within 3 working days. More important bugs are answered faster.

- Sending reports with fake email addresses is prohibited. Submissions from these accounts will not be reviewed.

- The person who found the bug and reported it must be the same person. Do not report bugs found by other people.

- EFEX (Farhad Exchange) reserves the right to share submitted bugs with the public, third party partners or employees.

- Sending and reporting bugs means accepting the terms and conditions of using our site.

Prohibited items for reporting bugs

- Do not test using an account that does not belong to you.

- Do not violate the privacy of other users.

- Avoid actions that disrupt our service process or destroy our data.

- Don't send us bugs you find on other platforms or without other people's consent.

- Avoid submitting the same bug multiple times.

Items outside the scope of bug report review

- Reports that are sent without necessary and sufficient documentation.

- Reports that are not related to the EFEX (Farhad Exchange) platform.

- Report of assets that do not belong to EFEX (Farhad Exchange) .

- Reports that include spam or phishing etc.

- Any reports that are already known to us. Features that are under development or vulnerabilities that have already been provided to us by someone else.

- Report bugs that cannot be repeated.

- Any reports that do not lead to direct abuse of the system.

Bug report bonus

- The basic reward for reporting a bug on the EFEX (Farhad Exchange) site, if it is approved by our experts, is 2 USDT, and the maximum reward is variable based on the degree of importance of the reported bug. Rewards will vary according to the severity and impact of the submission.

- Not all reports are rewarded. Reports with no serious impact will not receive a reward, and findings with a more serious impact may receive a reward above the minimum amount.

- There is a reward for each report. Only the first person to report the bug will be rewarded.

EFEX POINTS CLUB

Users can only use tokens they have earned through their own points and cannot use other user's tokens.

Account Security

EFEX (Farhad Exchange) is committed to maintaining the security of deposited funds and protecting users' information in existing standards. However, the actions of individual users may carry risks, so it is necessary that users treat their account information (such as username, password, and OTP code) as confidential information and do not disclose this information to any third party.

Each user's right to use the website is his own, and each user is responsible for using his/her username, password, and mobile number.

The user acknowledges that he/she is responsible for all transactions made from the account and does not have the right to give his / her account information to a third party to use the website. EFEX (Farhad Exchange) will not be liable for any loss or consequences resulting from the authorized or unauthorized use of users' accounts.

Users agree to accept responsibility for any damages resulting from third-party access to their account information and damages caused to them by a third party or third-party system using their account. EFEX (Farhad Exchange) will not be liable for damages or other legal obligations regarding damages resulting from the above conditions.

Users are responsible for maintaining and protecting the passwords, access codes, user information, and log-in information (All "Passwords") provided to or generated in connection with them.

By creating a EFEX (Farhad Exchange) account, the users at this moment agree to the following:

1. The users should choose a password no longer used on other websites or online services.

2. Users Protect their accounts on EFEX (Farhad Exchange) website by protecting their passwords and restricting access to their accounts.

3. In case of any unauthorized use or log-in to the EFEX (Farhad Exchange) account or violation of any other security rules, the users will immediately notify EFEX (Farhad Exchange) support.

Network security

EFEX (Farhad Exchange) does its best to create a secure network environment for users to use. However, it is impossible to guarantee that the website or servers are free of viruses or potentially harmful agents.

In this regard, users must use the original software to check and eliminate any virus on the pages downloaded from the website.

Limitations

It is mandatory to do the following when using EFEX (Farhad Exchange) services:

1. When using the services of EFEX (Farhad Exchange) , all activities that the users perform must comply with the applicable laws and regulations and various instructions of EFEX (Farhad Exchange) .

2. When using EFEX (Farhad Exchange) services, users should not violate the public interest, public ethics, or legal interests of others or take actions that cause inconvenience, disruption in the use of EFEX (Farhad Exchange) services by other users.

3. Users agree not to use the services provided by EFEX (Farhad Exchange) to disrupt the market (Such as money laundering, fraud, embezzlement, forgery, regardless of whether law prohibited them.)

4. Users agree that EFEX (Farhad Exchange) reserves the right to take appropriate action in the event of any breach of the terms of this agreement without their prior consent or notice. Examples of these actions include the following:

• Blocking user accounts

• Cancel previous orders and inability to register new orders

• Reporting violations to the competent authorities

• Blocking user's assets

5. Users agree that in case of any abuse of the site during the time of problems on the site (system bugs), EFEX (Farhad Exchange) Group has the right to block the user account and cancel the user's orders.

Rules

Using EFEX (Farhad Exchange) services, the user agrees that:

1. The source and destination of all electronic currencies and assets provided by him/her in the transactions of the EFEX (Farhad Exchange) website are entirely legal and under international laws and regulations of the Iran.

Direct responsibility use of electronic currencies bought or sold to EFEX (Farhad Exchange) if it has an illegal source or destination such as gambling sites, betting, pornography, phishing, pyramid sites, hacking, and the like, is with the user, and EFEX (Farhad Exchange) does not accept any responsibility in this regard. Therefore, the EFEX (Farhad Exchange) website is not responsible for its customers' criminal intentions and actions, and the user is the guarantor of his intentions and actions.

2. The users of the website accept that all their activities on the EFEX (Farhad Exchange) website are under the laws of the Iran, and their activities must not violate the laws of the Iran. The user is responsible for violating the law, and EFEX (Farhad Exchange) does not accept responsibility.

Costs

The users agree to the fees specified on the EFEX (Farhad Exchange) website. In case of any changes in commissions, the instant rate of completion of orders will be the criterion.

1. EFEX (Farhad Exchange) has the right, at its discretion, to adjust and reform the structure of fees.

2. If the users disagree with the fees received, the users must stop using the service immediately.

3. Any fees, commissions, and other costs that the electronic currency system imposes on the user will be the user's sole responsibility, and EFEX (Farhad Exchange) does not accept any responsibility for such costs.

Service agreement

EFEX (Farhad Exchange) has launched the domains farhad-exchange.com, https://www.efex.pro for the use of users.

1. Asset resources and investment operations performed by users when using the services of EFEX (Farhad Exchange) must be following the relevant laws of Iran.

2. When using EFEX (Farhad Exchange) services, the users should be fully aware of the risks of investing in cryptocurrencies and act with caution.

3. EFEX (Farhad Exchange) reserves the right to suspend or discontinue the provision of services at any time and if necessary.

4. EFEX (Farhad Exchange) will try to solve the problems in the network, computer system failure, and other cases of force majeure that lead to delays or suspensions in the implementation of services in the shortest possible time. However, EFEX (Farhad Exchange) will not be responsible if the actions do not meet users' expectations.

5. EFEX (Farhad Exchange) will not have any responsibility or liability for stealing digital assets or funds in the user's account.

Financial advice

EFEX (Farhad Exchange) is not an intermediary, representative, or advisor to users and has no fiducial or obligation to them in connection with any transaction, other decisions, or activities performed using the website services. EFEX (Farhad Exchange) does not provide any information to users as investment advice, financial advice, business advice, or any other type of advice. All transactions are done automatically and based on the parameters of the user order instructions, and the responsibility for determining any relevant investment, strategy, or transaction lies with the users themselves.

It is best to consult with financial advisors before deciding on an investment. EFEX (Farhad Exchange) will not be responsible for users' decisions to buy, sell, or maintain users' digital assets.

Termination of contract and cancellation of EFEX (Farhad Exchange) accounts

Users agree that EFEX (Farhad Exchange) reserves the right to suspend EFEX (Farhad Exchange) accounts if necessary, freeze or lock digital assets or funds in all of these accounts, and suspend user's access to the website for reasons such as the following:

Like:

• Legal or judicial prosecution of the account

• Court order or order of a government regulatory authority

• Providing incorrect, outdated, or incomplete information

• User request to terminate EFEX (Farhad Exchange) services and ...

EFEX (Farhad Exchange) would block a user's account in the event of legal action if the dispute did not resolve. However, EFEX (Farhad Exchange) does not involve itself in disputes or resolving them. Therefore, EFEX (Farhad Exchange) will not be held responsible for such cases or the user's inability to withdraw digital assets or funds or conduct transactions.

Dispute between user and EFEX (Farhad Exchange)

In the case of any dispute between the user and the EFEX (Farhad Exchange) , the user gives permission to EFEX (Farhad Exchange) through this agreement to keep blocked the disputed account directly and without the user's permission, until the result is reached (possible agreement or resolution through legal authorities)

Wrong deposit

In case of any wrong deposit of IRR or cryptocurrencies by EFEX (Farhad Exchange) to the user's account, EFEX (Farhad Exchange) has the right to withdraw the desired amount from the user's account directly and without the user's permission. The user accepts that the wrong amount is in trust with the user until the time that EFEX (Farhad Exchange) withdraw the amount, and in case of withdrawal the amount by user, the user has committed the crime of breach of trust and acquisition of property through illegal means, and EFEX (Farhad Exchange) reserves the right to prosecute this case.
It should be noted that in case of a wrong deposit to an account outside the user's EFEX (Farhad Exchange) account, the desired amount is in trust with that person until it is returned to EFEX (Farhad Exchange) , and if the user does not return the money, according to the trust relationship agreed by the parties in this case, the user has committed the crime of breach of trust and acquisition of property through illegal means.

Jurisdiction and dispute resolution

Users acknowledge and agree that in the event of any dispute, claim, or dissatisfaction, first notify the support unit of the EFEX (Farhad Exchange) website. If no result obtains after one month, users can file a lawsuit against EFEX (Farhad Exchange) solely based on the obligations of this agreement.

Contacts

For more information about EFEX (Farhad Exchange) , the user can refer to the Contact Us section of the EFEX (Farhad Exchange) website. Furthermore, if the users have any questions about this agreement, please contact our customer support team at farhad-exchange.com, https://www.efex.pro to resolve any ambiguities.

Membership in EFEX (Farhad Exchange) means that the user has read and agreed to all the provisions of the above agreement. Therefore, according to Article 6 of the Electronic Commerce Law approved in 2004, this message is a written contract valid in all courts and judicial authorities.

EFEX (Farhad Exchange) reserves the right to change these terms at any time. In such cases, we update this agreement on the website and notify users of changes, and modify the last revision date. Other notifications may also make through social media. The continued use of EFEX (Farhad Exchange) 's services constitutes the user's acceptance of the agreement and the amended rules.

If the users do not agree with these changes, they should immediately stop using EFEX (Farhad Exchange) services. In addition, users are encouraged to review these Terms and Conditions frequently and ensure that they are aware of the terms and conditions for accessing and using EFEX (Farhad Exchange) services.

Titles

The titles of the various sections of this agreement are for users' convenience only and do not impose any restrictions

Farhad Exchange Terms of Use

Farhad Exchange Terms of Use

Thanks for visiting the Farhad Exchange website. For using the Farhad Exchange websites farhad-exchange.com, pro.farhad-exchange.com, a user must first agree to the Terms of Service Agreement. Therefore, please read the terms carefully. These conditions create an agreement between users and the Farhad Exchange website about using those services and any access. By accessing, downloading, using, or clicking on "I agree," you agree that you have read, understood, and accepted all of the terms and conditions stipulated in these Terms of Use.

Definitions

1. Farhad Exchange refers to the Farhad Exchange websites which domain name includes farhad-exchange.com, pro.farhad-exchange.com designed to provide Farhad Exchange services.

2. Farhad Exchange Operators are all legal entities, organizations, and non-corporate teams that provide Farhad Exchange services and are responsible for such services. Farhad Exchange operators may change over time according to the goals and policies of this website, in which case the changed operators are still obliged to perform their duties by the terms of this agreement and provide services to users.

The change of Farhad Exchange operators will not affect the rights and interests of users following this agreement. However, the scope of Farhad Exchange operators may expand due to the provision of new services, in which case, if the user continues to use Farhad Exchange services, it is assumed that the user has implicitly agreed to this.

3. Farhad Exchange Services refers to the various services Farhad Exchange provides to the users based on the Internet or blockchain technologies.

4. Farhad Exchange provides an online trading platform for digital currency trading and virtual financial assets or cryptocurrencies and digital currency-related derivatives.

Rules

Website rules include all comments, announcements, statements, endorsements, and other content subsequently published by Farhad Exchange, as well as all rules, administrative rules, and product process descriptions.

Users

All-natural or legal persons with an account on the Farhad Exchange website who have access to or use the services on this website and are subject to the terms and conditions set by Farhad Exchange are called users.

Digital currencies

Digital currencies are encrypted or digital tokens or cryptocurrencies of a specific value based on blockchain and cryptographic technologies and are issued and managed in a decentralized form.

Digital assets

Digital Assets refer to digital Currencies, their derivatives, or other types of digitalized assets with a specific value.

Payment

The transfer of funds from the sender's account to the recipient's account is called payment.

Payment Method

Payment method is any method allowed to transfer money on the Farhad Exchange website like electronic currency, internet banking transfer, or credit cards from the Farhad Exchange banking portal or other payment methods.

Password recovery

If the user sees any unauthorized operations or security breaches, he/she should immediately report the issue to Farhad Exchange support.

General rules

This contract is a legal and binding agreement between users and operators of Farhad Exchange.

Due to the rapid development of digital currency technology, this agreement does not cover or guarantee all the rights, obligations of each party and the needs arising from future development. Therefore, Farhad Exchange Privacy Policy and Rules and other agreements entered into separately between Users and Farhad Exchange are supplementary conditions and considered an integral part of this contract and will have the same legal effects. Therefore, users' use of Farhad Exchange services is considered as acceptance of the above-mentioned supplementary conditions.

Registration and account creation conditions on the Farhad Exchange website

A real person:

Before using Farhad Exchange services, Users must create a Farhad Exchange account. When registering on the Farhad Exchange website, the users must enter their actual name, email address or phone number, and password and accept these terms. Farhad Exchange may, at its discretion, refuse to open accounts for individuals.

By creating an account on the Farhad Exchange website, the users guarantee that:

1. As a person, the user is at least 18 years old or of legal age.

2. As a natural or legal person, the user has the legal authority to use these services.

3. Previously, the user's qualification has not been rejected for any reason at the discretion of Farhad Exchange, or the user currently does not have a Farhad Exchange account.

Legal person:

1. The legal name of the company

2. Registration information (Articles of Association, Official Gazette, latest changes)

3. Full details of all partners, managers, and legal representatives (national card, passport, driver's license, or identity card) for the signatories

4. Address (central location and other agencies)

5. Contact information of partners, managers

Users authentication

1. Registration on the Farhad Exchange website is considered as users' consent to provide the personal information required for authentication. Such information is based on the recommendations of the respected cyber police to comply with the laws related to money laundering, fraud, phishing, and verify users' identities.

Farhad Exchange collects such information under its privacy policy and shares it with legal authorities as needed. In addition to providing such information, users agree to record information following international data storage industry standards when their account is active.

3. If it is not possible to access the user with the contact information provided, the user is solely responsible.

Orders on the Farhad Exchange website

Purchase orders:

1. On the Farhad Exchange website, purchase orders are registered only through user accounts. Users must verify their account and credit card on the Farhad Exchange website to register purchase orders.

2. Farhad Exchange reserves the right to ask the user for any information necessary for authentication before completing the order to ensure that authentication has taken place.

3. Users must use their verified credit card on the website to pay for orders, and if purchased with a non-verified credit card, the website will not complete the order.

4. If the users use someone else's credit card to register a purchase order, the order money will be returned to the same account after the user contacts Farhad Exchange support; the website will not complete the order in any way.

6. Ways to contact the Farhad Exchange support is through online chat during business hours or sending tickets during non-business hours on Farhad Exchange websites and by calling 02147569000. In-person contact is only possible with prior coordination and to receive a personal passport, and clients will not be accepted without a prior appointment.

7. while purchasing orders of some cryptocurrencies, the order may be delayed due to the blockage of the blockchain network. However, Farhad Exchange will not be responsible for this delay.

9. The lowest and highest amount of purchases on the website are according to the restrictions of the Central Bank. These figures may change depending on the banking system or Farhad Exchange policies.

11. Entering the portal and registering the order constitutes the user agreeing to the registered order information, and Farhad Exchange has no responsibility in this regard. Be sure to note that cryptocurrencies calculate at the moment of order completion. Also, users are responsible for using the destination wallet, incorrect entry wallet address, wrong choice of the cryptocurrency payment network. Moreover, Farhad Exchange has no responsibility in this regard, and the user must have sufficient information and accuracy before making a purchase and sale in this market.

12. Farhad Exchange will not be responsible for any delays or unsuccessful transactions caused due to defects or problems or repairs of the electronic currency system or the accepting bank.

13. The user's first purchase transaction will complete with a delay of 48 hours, and during this time, the order remains pending.

Sales orders:

Return orders:

CryptoCurrency transfer

The transfer of cryptocurrencies from the wallets on the Farhad Exchange website to other wallets desired by users is available simply by considering the specified fees. Of course, this is if the Farhad Exchange website supports the destination wallet address.

Farhad Exchange is solely responsible for transferring the amount specified in the transaction and order at a specific conversion rate and has no other responsibility.

Saving Account

- To join the Saving Account part of the Farhad Exchange website, the user declares that the origin of the Riyal funds deposited to the Farhad Exchange website does not face any legal problems such as money laundering, gambling, phishing, hacking, and the like. If a person or persons, whether actual or legal, governmental or non-governmental, have a claim or objection regarding the deposited Riyal amount, the user will respond to it, and the Farhad Exchange website is not responsible for it. If the site incurs any loss in this regard, the user will compensate it unconditionally. Farhad Exchange site is not responsible for its customers' criminal intentions and actions, and the user is the guarantor of his choices and actions.

- Farhad Exchange may block the user's account in case of legal proceedings until the user solves the disputes. This company does not involve itself in disputes or their resolution and will not have any responsibility for such cases or the user's inability to withdraw funds or conduct transactions.

- In this situation, the original amount of blocked Riyal money can be returned to the plaintiff's account, according to the court order and International bank account number announcement.

- The user agrees that the Farhad Exchange will use their balance in the daily purchases and sales of the website, and the user will share in the profits of these activities.

- The deadline for collecting and receiving interest is after 24 hours.

Account Security

Farhad Exchange is committed to maintaining the security of deposited funds and protecting users' information in existing standards. However, the actions of individual users may carry risks, so it is necessary that users treat their account information (such as username, password, and OTP code) as confidential information and do not disclose this information to any third party.

Each user's right to use the website is his own, and each user is responsible for using his/her username, password, and mobile number.

The user acknowledges that he/she is responsible for all transactions made from the account and does not have the right to give his / her account information to a third party to use the website. Farhad Exchange will not be liable for any loss or consequences resulting from the authorized or unauthorized use of users' accounts.

Users agree to accept responsibility for any damages resulting from third-party access to their account information and damages caused to them by a third party or third-party system using their account. Farhad Exchange will not be liable for damages or other legal obligations regarding damages resulting from the above conditions.

Users are responsible for maintaining and protecting the passwords, access codes, user information, and log-in information (All "Passwords") provided to or generated in connection with them.

By creating a Farhad Exchange account, the users at this moment agree to the following:

1. The users should choose a password no longer used on other websites or online services.

2. Users Protect their accounts on Farhad Exchange website by protecting their passwords and restricting access to their accounts.

3. In case of any unauthorized use or log-in to the Farhad Exchange account or violation of any other security rules, the users will immediately notify Farhad Exchange support.

Network security

Farhad Exchange does its best to create a secure network environment for users to use. However, it is impossible to guarantee that the website or servers are free of viruses or potentially harmful agents.

In this regard, users must use the original software to check and eliminate any virus on the pages downloaded from the website.

Limitations

It is mandatory to do the following when using Farhad Exchange services:

1. When using the services of Farhad Exchange, all activities that the users perform must comply with the applicable laws and regulations and various instructions of Farhad Exchange.

2. When using Farhad Exchange services, users should not violate the public interest, public ethics, or legal interests of others or take actions that cause inconvenience, disruption in the use of Farhad Exchange services by other users.

3. Users agree not to use the services provided by Farhad Exchange to disrupt the market (Such as money laundering, fraud, embezzlement, forgery, regardless of whether law prohibited them.)

4. Users agree that Farhad Exchange reserves the right to take appropriate action in the event of any breach of the terms of this agreement without their prior consent or notice. Examples of these actions include the following:

• Blocking user accounts

• Cancel previous orders and inability to register new orders

• Reporting violations to the competent authorities

• Blocking user's assets

5. Users agree that in case of any abuse of the site during the time of problems on the site (system bugs), Farhad Exchange Group has the right to block the user account and cancel the user's orders.

Rules

Using Farhad Exchange services, the user agrees that:

1. The source and destination of all electronic currencies and assets provided by him/her in the transactions of the Farhad Exchange website are entirely legal and under international laws and regulations of the Islamic Republic of Iran.

Direct responsibility use of electronic currencies bought or sold to Farhad Exchange if it has an illegal source or destination such as gambling sites, betting, pornography, phishing, pyramid sites, hacking, and the like, is with the user, and Farhad Exchange does not accept any responsibility in this regard. Therefore, the Farhad Exchange website is not responsible for its customers' criminal intentions and actions, and the user is the guarantor of his intentions and actions.

2. The users of the website accept that all their activities on the Farhad Exchange website are under the laws of the Islamic Republic of Iran, and their activities must not violate the laws of the Islamic Republic of Iran. The user is responsible for violating the law, and Farhad Exchange does not accept responsibility.

Costs

The users agree to the fees specified on the Farhad Exchange website. In case of any changes in commissions, the instant rate of completion of orders will be the criterion.

1. Farhad Exchange has the right, at its discretion, to adjust and reform the structure of fees.

2. If the users disagree with the fees received, the users must stop using the service immediately.

3. Any fees, commissions, and other costs that the electronic currency system imposes on the user will be the user's sole responsibility, and Farhad Exchange does not accept any responsibility for such costs.

Service agreement

Farhad Exchange has launched the domains farhad-exchange.com, pro.farhad-exchange.com for the use of users.

1. Asset resources and investment operations performed by users when using the services of Farhad Exchange must be following the relevant laws of the Islamic Republic of Iran.

2. When using Farhad Exchange services, the users should be fully aware of the risks of investing in cryptocurrencies and act with caution.

3. Farhad Exchange reserves the right to suspend or discontinue the provision of services at any time and if necessary.

4. Farhad Exchange will try to solve the problems in the network, computer system failure, and other cases of force majeure that lead to delays or suspensions in the implementation of services in the shortest possible time. However, Farhad Exchange will not be responsible if the actions do not meet users' expectations.

5. Farhad Exchange will not have any responsibility or liability for stealing digital assets or funds in the user's account.

Financial advice

Farhad Exchange is not an intermediary, representative, or advisor to users and has no fiducial or obligation to them in connection with any transaction, other decisions, or activities performed using the website services. Farhad Exchange does not provide any information to users as investment advice, financial advice, business advice, or any other type of advice. All transactions are done automatically and based on the parameters of the user order instructions, and the responsibility for determining any relevant investment, strategy, or transaction lies with the users themselves.

It is best to consult with financial advisors before deciding on an investment. Farhad Exchange will not be responsible for users' decisions to buy, sell, or maintain users' digital assets.

Termination of contract and cancellation of Farhad Exchange accounts

Users agree that Farhad Exchange reserves the right to suspend Farhad Exchange accounts if necessary, freeze or lock digital assets or funds in all of these accounts, and suspend user's access to the website for reasons such as the following:

Like:

• Legal or judicial prosecution of the account

• Court order or order of a government regulatory authority

• Providing incorrect, outdated, or incomplete information

• User request to terminate Farhad Exchange services and ...

Farhad Exchange would block a user's account in the event of legal action if the dispute did not resolve. However, Farhad Exchange does not involve itself in disputes or resolving them. Therefore, Farhad Exchange will not be held responsible for such cases or the user's inability to withdraw digital assets or funds or conduct transactions.

Jurisdiction and dispute resolution

Users acknowledge and agree that in the event of any dispute, claim, or dissatisfaction, first notify the support unit of the Farhad Exchange website. If no result obtains after one month, users can file a lawsuit against Farhad Exchange solely based on the obligations of this agreement.

Contacts

For more information about Farhad Exchange, the user can refer to the Contact Us section of the Farhad Exchange website. Furthermore, if the users have any questions about this agreement, please contact our customer support team at farhad-exchange.com, pro.farhad-exchange.com to resolve any ambiguities.

Membership in Farhad Exchange means that the user has read and agreed to all the provisions of the above agreement. Therefore, according to Article 6 of the Electronic Commerce Law approved in 2004, this message is a written contract valid in all courts and judicial authorities.

Farhad Exchange reserves the right to change these terms at any time. In such cases, we update this agreement on the website and notify users of changes, and modify the last revision date. Other notifications may also make through social media. The continued use of Farhad Exchange's services constitutes the user's acceptance of the agreement and the amended rules.

If the users do not agree with these changes, they should immediately stop using Farhad Exchange services. In addition, users are encouraged to review these Terms and Conditions frequently and ensure that they are aware of the terms and conditions for accessing and using Farhad Exchange services.

Titles

The titles of the various sections of this agreement are for users' convenience only and do not impose any restrictions

Terms of Services1

Terms of Services1

Farhad Exchange Terms of Use

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